Privacy Policy for Careline Home Support
Effective Date:
Website: www.carelinehomesupport.com
Careline Home Support (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you contact us, request services, or fill out forms on our website, we may collect personal information such as:
- Name
- Address
- Email address
- Phone number
- Emergency contact details
- Information relevant to home support or care services
b. Non-Personal Information
We may also collect information automatically when you use our website, such as:
- IP address
- Browser type and version
- Device information
- Pages visited, time, and date of visit
- Cookies and usage data
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our home support services
- Respond to inquiries and service requests
- Personalize your experience on our website
- Improve our website and services
- Communicate with you about updates, services, or promotions
- Comply with legal and regulatory requirements
3. Sharing of Information
We do not sell or rent your personal information to third parties. We may share information in
the following circumstances:
- With trusted service providers who help us operate our website or deliver services (bound by confidentiality obligations)
- If required by law, regulation, or legal process
- To protect the rights, safety, or property of Careline Home Support, our clients, or
others
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience,
analyze site traffic, and understand user behavior. You can adjust your browser settings to
refuse cookies, but some website features may not function properly.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this
policy, unless a longer retention period is required by law.
6. Data Security
We implement appropriate technical and organizational measures to protect your information
from unauthorized access, disclosure, alteration, or destruction. However, no online transmission or storage system is completely secure.
7. Your Rights
Depending on your location, you may have rights under data protection laws, including the right to:
- Access, correct, or delete your personal information
- Withdraw consent at any time (where processing is based on consent)
- Object to or restrict processing of your information
- Request a copy of your data in a portable format
To exercise your rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy
practices or content of these sites.
9. Children’s Privacy
Our services are not directed toward individuals under the age of 16, and we do not knowingly
collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with
an updated “Effective Date.” We encourage you to review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please
contact us:
Careline Home Support
Samantha Rzepecki
samantha.rzepecki@carelinehomesupport.com
7 Nithsdale Road
Strathbungo
Glasgow
G41 2AL
